Member Service Representative (credit union) Salary (BLS May 2025 Data)

BLS reports Member Service Representative (credit union) within a broader occupation. It does not publish separate wages for this exact title, credentials, seniority or industry. Compare the listed SOC duties with your actual role before using this range.

United States: the middle half of workers earned $36,870 to $51,780, with a median of $44,770. The thin line runs from the 10th to the 90th percentile.Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025.

Annual wage percentiles, United States, BLS May 2025
Percentile	Wage	What it means
10th	$31,750	10% of workers in this occupation and area earned less than this.
25th	$36,870	25% earned less than this.
Median	$44,770	Half earned less and half earned more.
75th	$51,780	75% earned less than this.
90th	$63,590	90% earned less than this.
Mean	$46,590	Average wage across all workers.

United States: the middle half of workers earned $17.72 to $24.89, with a median of $21.53. The thin line runs from the 10th to the 90th percentile.Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025.

Hourly wage percentiles, United States, BLS May 2025
Percentile	Wage	What it means
10th	$15.27	10% of workers in this occupation and area earned less than this.
25th	$17.72	25% earned less than this.
Median	$21.53	Half earned less and half earned more.
75th	$24.89	75% earned less than this.
90th	$30.57	90% earned less than this.
Mean	$22.40	Average wage across all workers.

What BLS wages include and exclude

Wages for the OEWS survey are straight-time, gross pay, exclusive of premium pay. Base rate; cost-of-living allowances; guaranteed pay; hazardous-duty pay; incentive pay, including commissions and production bonuses; and tips are included. Excluded are overtime pay, severance pay, shift differentials, nonproduction bonuses, employer cost for supplementary benefits, and tuition reimbursements.

Employment, U.S.: 2,595,750
Mean annual wage: $46,590
Reference period: May 2025

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. SOC 43-4051 Customer Service Representatives, United States.

Target metros

Member Service Representative (credit union) by metro, annual wages, BLS May 2025
Metro	Median	P25 to P75	Employment	Location quotient
Miami	$39,560	$34,860 to $48,030	63,440	1.35
Tampa	$42,660	$36,830 to $47,580	34,150	1.41
Orlando	$40,530	$36,880 to $47,860	35,690	1.51
Raleigh	$41,900	$36,110 to $50,360	13,620	1.10
New York City	$49,590	$43,060 to $61,940	125,570	0.79
Northern New Jersey	$49,590	$43,060 to $61,940	125,570	0.79
Dallas	$44,990	$36,660 to $51,470	96,930	1.43
Chicago	$47,100	$38,260 to $58,950	75,240	1.00

A location quotient above 1 means the occupation is more concentrated in that metro than in the nation. Northern New Jersey figures come from the broader New York metro.

Every published area

Choose a state, metropolitan area or nonmetropolitan area. We create an area page only when BLS released a median. The other areas remain available in the tools with labeled state or national fallbacks.

Metro rankings and pay relative to local wages

Browse 583 areas with a published median

By industry

These are national industry estimates for SOC 43-4051 Customer Service Representatives, not a separate estimate for this title. Industry names below are exactly as BLS publishes them. Private-sector rows are labeled when an all-ownership estimate is not available.

BLS OEWS May 2025, national annual wages by industry
BLS industry	NAICS	Ownership	P25	Median	P75	Employment
Construction	23	Private	$40,090	$47,430	$59,290	39,810
Construction of Buildings	236000	Private	$42,230	$52,970	$64,600	9,990
Residential Building Construction	236100	Private	$42,580	$52,920	$64,530	9,440
Nonresidential Building Construction	236200	Private	$31,300	$54,900	$69,110	550
Heavy and Civil Engineering Construction	237000	Private	$43,370	$50,510	$60,670	1,390
Utility System Construction	237100	Private	$41,480	$47,570	$57,000	790
Power and Communication Line and Related Structures Construction	237130	Private	$44,640	$48,740	$57,030	570
Land Subdivision	237200	Private	$46,570	$54,510	$64,610	330
Highway, Street, and Bridge Construction	237300	Private	$49,020	$59,170	$62,610	190
Other Heavy and Civil Engineering Construction	237900	Private	$39,020	$52,180	$61,780	90
Specialty Trade Contractors	238000	Private	$39,690	$46,560	$55,420	28,440
Foundation, Structure, and Building Exterior Contractors	238100	Private	$39,850	$47,540	$56,430	2,010
Poured Concrete Foundation and Structure Contractors	238110	Private	$41,840	$44,980	$47,640	80
Masonry Contractors	238140	Private	$45,350	$69,630	$87,410	190
Roofing Contractors	238160	Private	$39,970	$46,960	$55,630	720
Building Equipment Contractors	238200	Private	$39,640	$46,560	$55,600	21,580
Electrical Contractors and Other Wiring Installation Contractors	238210	Private	$38,840	$47,750	$59,820	4,280
Plumbing, Heating, and Air-Conditioning Contractors	238220	Private	$39,810	$46,210	$54,050	16,240
Other Building Equipment Contractors	238290	Private	$40,510	$53,550	$61,900	1,060
Building Finishing Contractors	238300	Private	$39,500	$46,450	$53,930	3,960
Drywall and Insulation Contractors	238310	Private	$47,750	$52,840	$61,930	190
Painting and Wall Covering Contractors	238320	Private	$48,070	$59,830	$75,720	120
Other Specialty Trade Contractors	238900	Private	$41,790	$45,550	$52,470	880
Manufacturing	31-33	Private	$44,620	$50,460	$61,450	127,940
Food Manufacturing	311000	Private	$33,740	$45,820	$56,960	9,250
Animal Food Manufacturing	311100	Private	$40,700	$47,650	$57,200	950
Grain and Oilseed Milling	311200	Private	$49,090	$56,050	$65,280	410
Sugar and Confectionery Product Manufacturing	311300	Private	$31,200	$37,770	$50,440	520
Fruit and Vegetable Preserving and Specialty Food Manufacturing	311400	Private	$40,810	$47,510	$58,770	930
Dairy Product Manufacturing	311500	Private	$30,750	$45,420	$54,560	1,020
Animal Slaughtering and Processing	311600	Private	$40,700	$49,150	$57,920	740
Seafood Product Preparation and Packaging	311700	Private	$48,880	$57,240	$67,360	60
Bakeries and Tortilla Manufacturing	311800	Private	$27,530	$33,080	$45,010	2,740
Other Food Manufacturing	311900	Private	$44,090	$50,010	$60,750	1,880
Beverage and Tobacco Product Manufacturing	312000	Private	$39,830	$48,310	$57,070	1,570
Beverage Manufacturing	312100	Private	$39,580	$47,980	$57,070	1,460
Tobacco Manufacturing	312200	Private	$46,670	$49,750	$57,350	110
Textile Mills	313000	Private	$44,760	$52,000	$58,740	Not published by BLS
Fiber, Yarn, and Thread Mills	313100	Private	$48,730	$56,640	$59,270	30
Fabric Mills	313200	Private	$43,230	$49,510	$58,930	330
Textile and Fabric Finishing and Fabric Coating Mills	313300	Private	$45,690	$52,000	$58,550	Not published by BLS
Textile Product Mills	314000	Private	$39,500	$45,700	$51,380	1,540
Textile Furnishings Mills	314100	Private	$39,790	$44,790	$48,730	460
Other Textile Product Mills	314900	Private	$38,880	$46,120	$53,030	1,080
Apparel Manufacturing	315000	Private	$37,300	$44,540	$54,690	1,890
Apparel Knitting Mills	315100	Private	$36,670	$42,840	$49,740	50
Cut and Sew Apparel Manufacturing	315200	Private	$40,150	$45,900	$58,340	1,500
Apparel Accessories and Other Apparel Manufacturing	315900	Private	$33,740	$38,960	$49,400	330
Leather and Allied Product Manufacturing	316000	Private	$36,230	$44,330	$48,740	380
Footwear Manufacturing	316200	Private	$39,200	$46,030	$70,230	110
Other Leather and Allied Product Manufacturing	316900	Private	$33,790	$42,280	$46,770	240
Wood Product Manufacturing	321000	Private	$41,210	$47,970	$56,820	1,710
Veneer, Plywood, and Engineered Wood Product Manufacturing	321200	Private	$43,030	$50,470	$59,230	300
Other Wood Product Manufacturing	321900	Private	$40,780	$47,480	$56,430	1,380
Paper Manufacturing	322000	Private	$49,840	$59,840	$66,040	5,600
Pulp, Paper, and Paperboard Mills	322100	Private	$55,580	$60,940	$66,960	480
Converted Paper Product Manufacturing	322200	Private	$49,600	$59,690	$65,710	5,110
Printing and Related Support Activities	323000	Private	$38,470	$46,940	$57,930	15,920
Printing and Related Support Activities	323100	Private	$38,470	$46,940	$57,930	15,920
Petroleum and Coal Products Manufacturing	324000	Private	$46,090	$54,440	$61,400	450
Petroleum and Coal Products Manufacturing	324100	Private	$46,090	$54,440	$61,400	450
Chemical Manufacturing	325000	Private	$45,560	$52,230	$63,500	11,250
Chemical Manufacturing (3251, 3252, 3253, and 3259 only)	3250A1	Private	$47,710	$59,020	$71,930	3,660
Chemical Manufacturing (3255 and 3256 only)	3250A2	Private	$45,430	$50,440	$60,880	3,460
Pharmaceutical and Medicine Manufacturing	325400	Private	$44,050	$49,680	$63,160	4,120
Plastics and Rubber Products Manufacturing	326000	Private	$46,630	$50,760	$60,940	7,590
Plastics Product Manufacturing	326100	Private	$46,850	$50,610	$60,840	6,490
Rubber Product Manufacturing	326200	Private	$45,910	$51,800	$62,100	1,100
Nonmetallic Mineral Product Manufacturing	327000	Private	$45,280	$49,460	$59,180	3,620
Primary Metal Manufacturing	331000	Private	$47,590	$56,500	$65,150	1,570
Iron and Steel Mills and Ferroalloy Manufacturing	331100	Private	$48,930	$58,730	$60,670	100
Steel Product Manufacturing from Purchased Steel	331200	Private	$48,740	$56,060	$64,400	320
Alumina and Aluminum Production and Processing	331300	Private	$45,760	$52,790	$62,990	420
Nonferrous Metal (except Aluminum) Production and Processing	331400	Private	$51,860	$58,460	$65,270	340
Foundries	331500	Private	$46,640	$54,660	$65,150	390
Fabricated Metal Product Manufacturing	332000	Private	$46,940	$52,450	$62,340	11,660
Fabricated Metal Product Manufacturing (3321, 3322, 3325, 3326, and 3329 only)	3320A1	Private	$46,610	$51,970	$62,290	5,790
Fabricated Metal Product Manufacturing (3323 and 3324 only)	3320A2	Private	$47,030	$51,590	$60,840	3,380
Machine Shops; Turned Product; and Screw, Nut, and Bolt Manufacturing	332700	Private	$48,700	$57,330	$67,740	1,590
Machine Shops	332710	Private	$48,880	$57,260	$67,560	970
Turned Product and Screw, Nut, and Bolt Manufacturing	332720	Private	$48,670	$57,710	$68,370	620
Coating, Engraving, Heat Treating, and Allied Activities	332800	Private	$46,010	$51,590	$60,580	900
Machinery Manufacturing	333000	Private	$46,000	$53,690	$62,770	11,920
Machinery Manufacturing (3331, 3332, 3334, and 3339 only)	3330A1	Private	$45,920	$55,170	$63,460	8,430
Commercial and Service Industry Machinery Manufacturing	333300	Private	$46,240	$51,550	$60,070	1,480
Metalworking Machinery Manufacturing	333500	Private	$45,670	$51,210	$61,350	1,240
Engine, Turbine, and Power Transmission Equipment Manufacturing	333600	Private	$47,420	$56,440	$65,440	760
Computer and Electronic Product Manufacturing	334000	Private	$47,460	$56,940	$64,930	11,830
Computer and Peripheral Equipment Manufacturing	334100	Private	$39,300	$49,580	$61,150	960
Communications Equipment Manufacturing	334200	Private	$46,670	$54,770	$64,530	1,270
Audio and Video Equipment Manufacturing	334300	Private	$45,820	$52,000	$61,530	450
Semiconductor and Other Electronic Component Manufacturing	334400	Private	$49,650	$59,660	$71,200	1,970
Navigational, Measuring, Electromedical, and Control Instruments Manufacturing	334500	Private	$48,280	$57,840	$65,230	6,920
Manufacturing and Reproducing Magnetic and Optical Media	334600	Private	$47,480	$52,390	$56,290	260
Electrical Equipment, Appliance, and Component Manufacturing	335000	Private	$46,490	$53,750	$64,560	5,790
Electric Lighting Equipment Manufacturing	335100	Private	$41,140	$50,480	$62,250	1,330
Household Appliance Manufacturing	335200	Private	$39,970	$46,700	$53,720	790
Electrical Equipment Manufacturing	335300	Private	$48,330	$58,870	$69,530	1,550
Other Electrical Equipment and Component Manufacturing	335900	Private	$48,080	$57,490	$67,970	2,120
Transportation Equipment Manufacturing	336000	Private	$46,680	$55,280	$64,440	7,430
Motor Vehicle Manufacturing	336100	Private	$47,760	$58,090	$60,910	660
Motor Vehicle Body and Trailer Manufacturing	336200	Private	$43,880	$50,160	$59,860	1,110
Motor Vehicle Parts Manufacturing	336300	Private	$46,320	$50,430	$61,060	3,100
Aerospace Product and Parts Manufacturing	336400	Private	$54,360	$64,730	$79,620	1,530
Railroad Rolling Stock Manufacturing	336500	Private	$57,990	$64,570	$75,730	90
Ship and Boat Building	336600	Private	$48,860	$58,550	$66,560	400
Other Transportation Equipment Manufacturing	336900	Private	$46,330	$51,250	$60,730	550
Furniture and Related Product Manufacturing	337000	Private	$42,900	$48,460	$58,480	3,730
Furniture and Related Product Manufacturing (3371 and 3372 only)	3370A1	Private	$43,330	$48,770	$58,770	3,340
Other Furniture Related Product Manufacturing	337900	Private	$39,780	$46,750	$55,760	390
Miscellaneous Manufacturing	339000	Private	$44,330	$49,300	$59,190	12,350
Medical Equipment and Supplies Manufacturing	339100	Private	$45,700	$49,300	$59,530	6,790
Other Miscellaneous Manufacturing	339900	Private	$42,340	$48,740	$58,100	5,560
Jewelry and Silverware Manufacturing	339910	Private	$40,630	$49,480	$56,170	570
Information	51	Private	$39,820	$47,840	$61,380	107,140
Motion Picture and Sound Recording Industries	512000	Private	$37,680	$47,000	$58,790	1,190
Motion Picture and Video Industries	512100	Private	$35,140	$44,820	$54,170	900
Motion Picture and Video Exhibition	512130	Private	$25,570	$30,470	$38,280	190
Sound Recording Industries	512200	Private	$48,530	$57,840	$59,210	290
Publishing Industries	513000	Private	$45,130	$54,120	$72,640	23,540
Newspaper, Periodical, Book, and Directory Publishers	513100	Private	$39,840	$48,340	$60,720	6,830
Newspaper Publishers	513110	Private	$33,210	$39,170	$49,670	1,510
Software Publishers	513200	Private	$46,360	$57,940	$72,760	16,710
Broadcasting and Content Providers	516000	Private	$39,680	$47,180	$60,860	6,040
Radio and Television Broadcasting Stations	516100	Private	$34,200	$43,170	$50,120	1,010
Radio Broadcasting Stations	516110	Private	$28,410	$37,090	$46,180	270
Television Broadcasting Stations	516120	Private	$35,510	$44,280	$52,920	740
Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers	516200	Private	$43,850	$48,480	$61,950	5,030
Telecommunications	517000	Private	$44,640	$47,840	$59,000	46,240
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services	518000	Private	$36,240	$44,440	$59,590	25,960
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services	518200	Private	$36,240	$44,440	$59,590	25,960
Web Search Portals, Libraries, Archives, and Other Information Services	519000	Private	$38,430	$47,510	$65,680	4,160
Web Search Portals, Libraries, Archives, and Other Information Services	519200	Private	$38,430	$47,510	$65,680	4,160
Finance and Insurance	52	Private	$41,450	$47,550	$58,110	481,180
Monetary Authorities-Central Bank	521000	Private	$56,930	$60,570	$63,250	290
Monetary Authorities-Central Bank	521100	Private	$56,930	$60,570	$63,250	290
Credit Intermediation and Related Activities	522000	Private	$42,590	$48,270	$55,880	153,400
Credit Intermediation and Related Activities (5221 and 5223 only)	5220A1	Private	$43,920	$48,360	$55,800	118,670
Nondepository Credit Intermediation	522200	Private	$37,950	$47,060	$56,120	34,730
Other Nondepository Credit Intermediation	522290	Private	$35,630	$42,650	$50,130	19,960
Securities, Commodity Contracts, and Other Financial Investments and Related Activities	523000	Private	$49,770	$59,900	$65,570	33,420
Insurance Carriers and Related Activities	524000	Private	$40,080	$46,730	$57,780	292,830
Insurance Carriers	524100	Private	$44,230	$47,170	$57,650	119,950
Direct Health and Medical Insurance Carriers	524114	Private	$43,880	$46,950	$56,800	69,350
Direct Insurance (except Life, Health, and Medical) Carriers	524120	Private	$45,070	$48,520	$59,740	26,980
Agencies, Brokerages, and Other Insurance Related Activities	524200	Private	$38,620	$46,240	$57,890	172,880
Insurance Agencies and Brokerages	524210	Private	$38,230	$46,710	$58,750	126,270
Other Insurance Related Activities	524290	Private	$39,170	$45,770	$50,460	46,620
Funds, Trusts, and Other Financial Vehicles	525000	Private	$43,790	$52,650	$65,640	1,240
Insurance and Employee Benefit Funds	525100	Private	$43,790	$52,750	$66,460	850
Other Investment Pools and Funds	525900	Private	$40,720	$51,340	$61,780	390
Real Estate and Rental and Leasing	53	Private	$36,150	$42,340	$49,850	42,370
Real Estate	531000	Private	$36,180	$43,720	$52,230	22,240
Rental and Leasing Services	532000	Private	$36,050	$40,100	$47,240	19,610
Rental and Leasing Services (5322, 5323, and 5324 only)	5320A1	Private	$35,500	$38,980	$46,130	12,890
Automotive Equipment Rental and Leasing	532100	Private	$37,650	$44,570	$49,850	6,720
Lessors of Nonfinancial Intangible Assets (except Copyrighted Works)	533000	Private	$40,930	$49,760	$63,800	520
Lessors of Nonfinancial Intangible Assets (except Copyrighted Works)	533100	Private	$40,930	$49,760	$63,800	520
Professional, Scientific, and Technical Services	54	Private	$37,440	$45,290	$55,650	183,700
Professional, Scientific, and Technical Services	541000	Private	$37,440	$45,290	$55,650	183,700
Legal Services	541100	Private	$37,240	$46,290	$59,600	7,170
Accounting, Tax Preparation, Bookkeeping, and Payroll Services	541200	Private	$38,500	$46,660	$57,660	18,920
Architectural, Engineering, and Related Services	541300	Private	$44,680	$53,710	$62,620	4,710
Engineering Services	541330	Private	$52,670	$61,240	$71,830	2,170
Testing Laboratories and Services	541380	Private	$41,370	$47,530	$56,960	1,910
Specialized Design Services	541400	Private	$45,020	$52,920	$60,060	1,370
Computer Systems Design and Related Services	541500	Private	$38,340	$46,770	$59,860	51,130
Management, Scientific, and Technical Consulting Services	541600	Private	$37,010	$42,810	$49,890	55,400
Scientific Research and Development Services	541700	Private	$46,020	$54,180	$67,070	3,140
Research and Development in the Physical, Engineering, and Life Sciences	541710	Private	$46,170	$54,710	$67,060	3,040
Research and Development in the Social Sciences and Humanities	541720	Private	$41,750	$48,790	$73,890	100
Advertising, Public Relations, and Related Services	541800	Private	$39,160	$47,160	$58,010	8,440
Other Professional, Scientific, and Technical Services	541900	Private	$36,410	$41,600	$47,760	33,430
Photographic Services	541920	Private	$34,930	$38,120	$45,500	1,210
Veterinary Services	541940	Private	$36,950	$39,980	$46,070	18,380
Management of Companies and Enterprises	55	Private	$42,900	$48,190	$59,560	108,330
Management of Companies and Enterprises	551000	Private	$42,900	$48,190	$59,560	108,330
Management of Companies and Enterprises	551100	Private	$42,900	$48,190	$59,560	108,330
Ambulatory Health Care Services	621000	Private	$38,280	$44,280	$48,060	88,220
Offices of Physicians	621100	Private	$37,930	$43,200	$46,580	41,820
Offices of Dentists	621200	Private	$32,940	$42,580	$47,270	2,020
Offices of Other Health Practitioners	621300	Private	$37,630	$43,640	$46,570	6,710
Offices of Chiropractors	621310	Private	$35,360	$40,040	$46,570	360
Offices of Optometrists	621320	Private	$34,730	$39,420	$46,540	910
Offices of Mental Health Practitioners (except Physicians)	621330	Private	$38,930	$38,930	$47,180	470
Offices of Physical, Occupational and Speech Therapists, and Audiologists	621340	Private	$37,750	$42,820	$47,740	2,030
Offices of All Other Health Practitioners	621390	Private	$38,590	$43,680	$45,520	2,940
Outpatient Care Centers	621400	Private	$38,780	$45,360	$50,660	12,340
Outpatient Mental Health and Substance Abuse Centers	621420	Private	$36,710	$40,270	$46,360	2,420
Medical and Diagnostic Laboratories	621500	Private	$39,590	$46,280	$50,610	9,830
Home Health Care Services	621600	Private	$39,870	$45,700	$52,280	7,180
Other Ambulatory Health Care Services	621900	Private	$38,560	$45,150	$50,340	8,320
Ambulance Services	621910	Private	$36,500	$38,630	$48,660	620
All Other Ambulatory Health Care Services	621990	Private	$39,250	$45,150	$50,420	7,700
Hospitals	622000	Private	$39,420	$46,620	$50,710	47,780
General Medical and Surgical Hospitals	622100	Private	$39,330	$46,470	$50,220	44,900
Psychiatric and Substance Abuse Hospitals	622200	Private	$40,930	$47,940	$50,530	490
Specialty (except Psychiatric and Substance Abuse) Hospitals	622300	Private	$45,300	$52,350	$59,840	2,390
Nursing and Residential Care Facilities	623000	Private	$35,880	$42,040	$51,400	5,270
Nursing Care Facilities (Skilled Nursing Facilities)	623100	Private	$27,990	$35,990	$44,710	1,340
Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities	623200	Private	$39,650	$51,400	$51,400	2,170
Residential Intellectual and Developmental Disability Facilities	623210	Private	Not published by BLS	Not published by BLS	Not published by BLS	1,690
Residential Mental Health and Substance Abuse Facilities	623220	Private	Not published by BLS	Not published by BLS	Not published by BLS	470
Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly	623300	Private	$33,410	$37,270	$45,560	1,500
Other Residential Care Facilities	623900	Private	$37,130	$44,790	$47,850	260
Social Assistance	624000	Private	$35,810	$39,840	$47,630	14,110
Individual and Family Services	624100	Private	$37,250	$44,040	$49,070	7,620
Services for the Elderly and Persons with Disabilities	624120	Private	$38,580	$45,520	$50,280	3,360
Community Food and Housing, and Emergency and Other Relief Services	624200	Private	$37,440	$39,020	$46,240	2,070
Vocational Rehabilitation Services	624300	Private	$31,210	$38,560	$39,480	4,040
Child Care Services	624400	Private	$36,580	$46,440	$52,990	380
RV (Recreational Vehicle) Parks and Recreational Camps	721200	Private	$28,110	$33,350	$37,910	720
Rooming and Boarding Houses, Dormitories, and Workers' Camps	721300	Private	$31,620	$32,950	$32,950	Not published by BLS
Food Services and Drinking Places	722000	Private	$29,110	$33,470	$42,840	19,320
Special Food Services	722300	Private	$37,910	$43,120	$49,630	4,600
Drinking Places (Alcoholic Beverages)	722400	Private	$28,000	$33,850	$41,280	380
Restaurants and Other Eating Places	722500	Private	$29,110	$31,550	$35,830	14,340
Full-Service Restaurants	722511	Private	$31,750	$34,930	$38,700	3,490

Source: U.S. Bureau of Labor Statistics, OEWS May 2025, national industry-specific rows. BLS tables.

What changed since May 2024

Member Service Representative (credit union) median annual wage, United States
Release	Median
BLS OEWS May 2024	$42,830
BLS OEWS May 2025	$44,770

The published medians differ by $1,940. Sources: U.S. Bureau of Labor Statistics, OEWS May 2024 and May 2025. This is not an annualized growth claim. Area definitions and the workers represented can change.

What belongs in the pay comparison

OEWS includes straight-time gross wages, guaranteed pay, commissions and production bonuses. It excludes overtime, nonproduction bonuses and employer-paid benefits. A discretionary annual, retention or sign-on bonus is not the same as a production bonus. Ask what earns each payment before comparing the offer with this table. Equity is separate from the cash wage shown here. State those terms alongside base pay; the BLS percentile does not price them for you.

Read the BLS wage definition and exclusions

Recruiter's read

Qualitative view from our desk. Not BLS data.

For Member Service Representative (credit union), discuss the work behind these requirements: Teller and account services in one role; credit union core (Symitar, Corelation KeyStone, Fiserv DNA); NMLS registration if taking loan applications. Ask what the person completed themselves and what a manager or specialist reviewed. A system name on a resume does not establish depth in that workflow. The BLS figure describes the listed occupation, not a separately measured rate for this exact opening.

Common questions

What is the median annual wage for Member Service Representative (credit union)?

$44,770 in the United States, based on BLS May 2025 data for Customer Service Representatives (SOC 43-4051).

What does the middle half of workers earn?

The 25th percentile is $36,870 and the 75th percentile is $51,780 in the United States. That is where the middle half of workers in this occupation fall.

How many people work in this occupation?

BLS estimates 2,595,750 workers in Customer Service Representatives in the United States.

How much do the highest paid workers earn?

The 90th percentile is $63,590. 10% of workers earned more.

Does BLS publish this exact title?

BLS reports Member Service Representative (credit union) within a broader occupation. It does not publish separate wages for this exact title, credentials, seniority or industry. Compare the listed SOC duties with your actual role before using this range.

Which metros have published figures?

BLS published a median for Miami, Tampa, Orlando, Raleigh, New York City, Northern New Jersey, Dallas, Chicago.

Reading this page's BLS evidence

What do the released numbers measure?

For Member Service Representative (credit union) in the United States, the May 2025 OEWS row records a annual median of $44,770 under Member Service Representative (credit union) (SOC 43-4051, Customer Service Representatives). The Member Service Representative (credit union) in the United States mapping is a broader occupation, not a separately measured wage for this hiring title; the occupation name attached to this median is Customer Service Representatives. The released Member Service Representative (credit union) in the United States employment field is 2,595,750 jobs, which describes the SOC rather than a count of candidates available to take your opening.

How much room is inside the published band?

The middle-half annual band for Member Service Representative (credit union) in the United States runs from $36,870 at P25 to $51,780 at P75, a width of $14,910. For Member Service Representative (credit union) in the United States, the lower half of that band covers $7,900, while the upper half covers $7,010; the lower side therefore accounts for more of the middle-half spread. An offer for Member Service Representative (credit union) in the United States can move within that published band without justifying an exact percentile claim, and these points do not identify junior, senior or manager pay grades.

How does this estimate compare with the national figure?

The Member Service Representative (credit union) in the United States median is the national reference for this SOC, not a city-specific offer target. For Member Service Representative (credit union) in the United States, the national mean is $46,590, $1,820 above its median; the average and midpoint consequently describe different features of the released wage distribution. The national Member Service Representative (credit union) in the United States figure pools places and employers, so a local offer should also be checked against an actual area row rather than being described as a local premium.

Which other metro estimates can you compare?

The Member Service Representative (credit union) in the United States comparison uses the two metropolitan estimates with the largest published employment for this occupation: New York-Newark-Jersey City, NY-NJ, where the annual median for Customer Service Representatives is $49,590; Dallas-Fort Worth-Arlington, TX, where the annual median for Customer Service Representatives is $44,990. These Member Service Representative (credit union) in the United States neighbors are selected only from metros with a published median for the same SOC, so suppression can change which comparisons are available. For Member Service Representative (credit union) in the United States, the geography comes from Census Gazetteer internal points where available, not a claim about commuting time, recruiting reach or an employer's payroll policy.

What can the industry rows tell you?

Among the loaded national industry rows relevant to Member Service Representative (credit union) in the United States, the highest numeric annual medians are Masonry Contractors (NAICS 238140), $69,630; Aerospace Product and Parts Manufacturing (NAICS 336400), $64,730. The Member Service Representative (credit union) in the United States industry comparison excludes top-coded and suppressed medians from exact ranking and is limited to the industries loaded for this brand, not every possible industry. For Member Service Representative (credit union) in the United States, these are national industry cuts of the same SOC, not proof that this exact title earns those amounts.

What changed in the published median?

For Member Service Representative (credit union) in the United States, the prior 2024-05 median was $42,830, compared with $44,770 in 2025-05; the released medians differ by $1,940 upward. This Member Service Representative (credit union) in the United States comparison is subtraction of published medians, not an annualized growth forecast or a claim that the same workers received that change. The Member Service Representative (credit union) in the United States year-over-year cells use the same SOC and area code, but changes in the surveyed employment mix can still affect what the two medians describe.

What belongs outside the wage budget?

The Member Service Representative (credit union) in the United States annual median of $44,770 is an OEWS wage measure, not a complete employer-cost budget. For Member Service Representative (credit union) in the United States, guaranteed pay and incentive pay including commissions and production bonuses belong inside the OEWS definition, so adding all commission again would double-count a component the survey includes. Overtime, nonproduction bonuses and employer benefit costs are excluded from the Member Service Representative (credit union) in the United States wage definition; budget those separately when relevant, but this the United States row supplies no dollar amounts for them, equity or relocation.

Questions about this estimate

What does Member Service Representative (credit union) in the United States's $44,770 median actually measure?

For Member Service Representative (credit union) in the United States, this is the May 2025 annual median of Customer Service Representatives, SOC 43-4051. The Member Service Representative (credit union) in the United States broader mapping does not establish a separately measured employer-specific rate for the opening.

How wide is the published offer band for Member Service Representative (credit union) in the United States?

For Member Service Representative (credit union) in the United States, P75 minus P25 is $14,910. The Member Service Representative (credit union) in the United States endpoints are $36,870 and $51,780, not experience-level labels or an interpolated candidate percentile.

Can the industry figures be treated as Member Service Representative (credit union) in the United States's local rates?

The loaded Member Service Representative (credit union) in the United States industry rows describe national Customer Service Representatives wages. The Member Service Representative (credit union) in the United States national page does not turn an occupation-wide industry median into an exact-title offer.

What changed between releases for Member Service Representative (credit union) in the United States?

The Member Service Representative (credit union) in the United States annual medians were $42,830 in 2024-05 and $44,770 in 2025-05. The Member Service Representative (credit union) in the United States difference is $1,940; this is not a forecast or a same-worker raise.

Census internal points used for comparison geography

Member Service Representative (credit union) salary, United States